Automate Your Review Requests and Watch Your 5-Stars Stack Up

Here's the thing about reviews — most happy customers will leave you one. They just forget. Life gets busy. The install was great, they're saving money on power, but leaving a Google review isn't on their to-do list.

That's where automation comes in.

The Right Moment Matters

The best time to ask for a review is right after the positive experience — not a month later. For solar, that's usually 1–2 weeks after install when they've seen their first electricity bill drop. For roofing, it's right after completion when the job looks fresh and clean.

How It Works

• Job marked as complete in your system
• Automated SMS goes out 3 days later: "Hey [name], hope you're loving the new system! If you've got 30 seconds, a Google review would mean the world to us — [link]"
• If no review after 5 days, a friendly email follow-up goes out
• If they leave a review, the sequence stops automatically

That's it. No manual tracking, no awkward asks, no forgetting.

The Results

Businesses we've set this up for typically see their monthly review count double or triple within the first two months. And these are genuine, organic reviews from real customers — which is exactly what Google rewards.

Why SMS Works Better Than Email

Open rates. SMS gets read within minutes. Email sits in an inbox. For review requests specifically, SMS outperforms email by a factor of 3–4x. Use both, but lead with SMS.

The best part? Once it's set up, you never touch it again. Every completed job automatically triggers the sequence. Reviews stack up while you sleep.